Inside Six Senses London: A First Look at the Brand’s Long-Awaited UK Debut at The Whiteley
The former Whiteleys department store in Bayswater has been reborn as a 109-room hotel with residences, a longevity-focused spa, and the brand’s first Six Senses Place members’ club.
Photos: Laura Ratliff
Six Senses officially opened the doors to its first U.K. hotel on Sunday, March 1, bringing the brand to The Whiteley on Queensway in Bayswater—a long-anticipated redevelopment of the former Whiteleys department store that has been in the works since 2019.
For London, this isn’t just another luxury opening. It’s 109 rooms and suites carved into a historic retail landmark, 14 branded residences, a multi-level spa with longevity programming, and the launch of the first-ever Six Senses Place private members’ club, all within two minutes of Hyde Park.
Whiteleys, where the hotel is housed, began in 1863 as a drapery shop before becoming one of London’s most ambitious department stores. The current iteration preserves the Grade II-listed façade, central dome, and the sweeping staircase modeled after Milan’s La Scala. Everything else has been rebuilt from the ground up.



“We’ve kept the historic dome, the façade and the staircase,” Jatin Shastri, director of marketing and communications, told Luxury Travel Report. “Everything else is brand new.”
That freedom shows in the layout. Rather than a formal, transactional lobby, the ground floor is structured as a social layer: Whiteley’s Kitchen, Bar and Café unfold into one another with greenery, banquettes, and a visible open kitchen that guests walk through en route to the dining room.
The culinary direction—described as “Maverick British cuisine”—incorporates more than 30 farmers and producers across the U.K., cutting out middlemen where possible. Fermentation is a major pillar, supported by a dedicated program and lab collaborations. Coffee arrives via sail ship from Brazil to reduce transport emissions. Pastries are made in-house.


In the bar, sustainability is less of a slogan and more of a system. “We have a head alchemist in-house,” Shastri explained, adding that even items such as citrus peels and fruit waste from the kitchen are repurposed into cocktail elements. Instead of a lime wedge, a drink may arrive finished with a lime hydrosol or distillate, for instance.
Upstairs, the rooms feel restrained and considered rather than overtly theatrical. Entry categories begin around 355 square feet. Many rooms feature floor-to-ceiling windows and glass-enclosed rain showers positioned to maximize natural light. Art Deco curves and exposed detailing nod to the building’s heritage without turning into pastiche.
Importantly for London, outdoor space isn’t limited to the top suite. The hotel has 30 terrace rooms across categories, and every room on the second floor includes a private terrace—a rare offering in this part of the city. The eighth floor is entirely suite-only and can be fully privatized, while the Notting Hill Suite delivers one of the largest terraces in the building.




Operationally, the team has been deliberate about release. “We don’t allow a room to go on sale until it’s been slept in five times,” Shastri said, describing an internal testing process meant to catch everything from lighting balance to minor mechanical issues before guests check in.
Below ground, the spa is expansive by London standards. A 65-foot indoor pool (set to open by the end of the month) anchors the space, alongside heat and water circuits, cryotherapy, flotation therapy, a Biohack Recovery Lounge, and a 3,500-square-foot fitness center with aerial yoga, spinning, and strength training. Functional medicine partnerships add a diagnostic and longevity layer that goes beyond typical urban hotel spa offerings.

The wellness story continues upstairs with Six Senses Place, the brand’s first private members’ club. The concept blends coworking, late-night bar energy, programming, and selective access to the spa into a single membership ecosystem. Numbers are intentionally capped, particularly for those with gym access, as the team evaluates demand.
Sustainability is integrated into operations through the Earth Lab, the brand’s educational and workshop space, and a dedicated sustainability director. London’s first-year local focus centers on pollinator support, including pocket forests and butterfly corridors to address declining species in urban areas.
Six Senses London officially opened on March 1 as the hospitality anchor of The Whiteley redevelopment. With rooms now online, the members’ club beginning to roll out, and the spa’s pool expected to open later this month, the property marks a major urban milestone for the wellness-focused brand—and one of the most closely watched luxury hotel launches in London this year.