Mandarin Oriental Launches MO.RE With Climate and Guest Experience Commitments
The new MO.RE platform pairs a 2050 net-zero goal with hotel climate assessments, nature-focused family programming, and support for local communities.
Photo: Courtesy of Mandarin Oriental
Mandarin Oriental has launched MO.RE, a sustainability platform that combines a pathway to net-zero emissions by 2050 with plans for hotel-specific climate assessments, nature-focused children’s programming, and support for local artisans and communities.
The initiative will guide decisions from hotel investment, development and design through daily operations and guest experiences. For travelers, the proposed programs include a Biodiversity Kids Club concept and culinary and wellness experiences designed to build stronger connections with each destination.
MO.RE brings the group’s commitments under three pillars: Resilience, Reconnection and Regeneration. Together, they address how hotels prepare for climate change, how guests engage with nature and culture, and how properties support the places where they operate.
“MO.RE is a decisive step forward,” said Laurent Kleitman, Mandarin Oriental’s group chief executive. “It moves sustainability from the margins to the core of our business; strengthening resilience, improving operational performance, and safeguarding the destinations that inspire our guests and define our hotels.”
Under the Resilience pillar, Mandarin Oriental plans to create a climate-risk profile for every hotel, identifying local threats and priorities for adaptation. The group also outlined a new decarbonization pathway to net zero by 2050 and committed to improving visibility into Scope 3 emissions—the indirect emissions associated with its value chain.
The Reconnection pillar covers several initiatives guests may encounter during a stay. Alongside the Biodiversity Kids Club concept, which aims to encourage young travelers to discover and protect nature, the group plans immersive culinary and wellness programming rooted in local culture and surroundings. Annual MO Family Days will provide shared experiences for employees and their families.
Regeneration commitments include protecting and restoring priority habitats, expanding access to hospitality education and careers, and supporting artists, craftspeople and living cultural heritage. Mandarin Oriental’s Celebrity Fans charity program will also enlist its ambassadors in supporting community causes.
“Our ambition is to make sustainability a business priority, a shared commitment with our partners and a joyful experience for our guests,” said Kandé Camara, chief of staff and group director of sustainability.
Mandarin Oriental reports a 33 percent reduction in Scope 1 and 2 carbon emissions and more than 80,000 employee volunteer hours as part of its progress toward existing 2030 targets.
The launch did not specify rollout dates or which hotels will participate in the individual guest programs.
